Zethu Lubisi has been the Acting ICT Service Delivery Manager of planning and Governance at
Wits University since February 2024; responsible for ICT strategy formulation and execution,
developing business capability roadmaps, overseeing quality assurance of the CIO’s reports, as
well as monitoring emerging educational technology trends.
She was the Senior Learning Technologist at Wits University from December 2018 to January
2024, supporting and recommending improvements for LMS and training postgraduate students
on the use of LMS. Additionally, she has served as the Residence Warden at an all-female
residence since February 2021, coordinating student development programs.
Since 2022, she has been serving as a board member of the Board of Residence at Wits
University.
Previously, she worked as an Academic Developer at North-West University in 2018, where she
supported technology-enhanced learning.
Her educational background includes being a PhD Candidate in Information Systems, holding a
Master’s in Information Systems, Honours in Business Informatics and a Post Graduate Certificate
in Education from Unisa and a Bachelor of Information Technology from the University of Zululand.
Her research interests focus on technology in learning and teaching, LMS usability, social
presence, online interaction, student engagement, and current research on women’s ICT
employees’ perceptions of the hybrid working model in South Africa.
She has published a chapter in “Online Teaching and Learning in Higher Education: Issues and
Challenges in an African Context” titled “Factors Affecting Online Learning for South African
University Students: Social Presence, Digital Skills, and Digital Competence.
In 2025, she was named one of the 100 Influential Women in Tech and was a finalist for the
Tech Innovator and Top Tech Student awards by Brainstorm Wired4Women.